YourMechanic Launches First Chatbot

October 3, 2016

Chatbot to offer car repair estimates, convenient appointment booking for car owners, and access to mechanic experts.

YourMechanic, the leading national on-demand car repair service, today launched the auto industry’s first chatbot for car owners in celebration of Car Care Month in October. The chatbot expands upon YourMechanic’s current resources for car owners, including expert advice from certified mechanics. Through the chatbot, car owners can quickly and easily secure a car repair estimate for 500+ services and book an appointment with a top-rated mechanic who will come to their home or office…

MOUNTAIN VIEW, Calif., Oct. 3, 2016 /PRNewswire/ — YourMechanic, the leading national on-demand car repair service, today launched the auto industry’s first chatbot for car owners in celebration of Car Care Month in October. The chatbot expands upon YourMechanic’s current resources for car owners, including expert advice from certified mechanics.

“We are excited to offer a chatbot to help car owners easily check the price of a repair, maintenance, or diagnostic service, book an appointment, or look up negotiation tips while shopping for a car,” said Lee Senderov, Vice President and General Manager, North America. “Our priority at YourMechanic is to deliver convenient and top-quality service to car owners and provide upfront pricing and our new chatbot is an extension of this commitment.”

Through the chatbot, car owners can quickly and easily secure a car repair estimate for 500+ services and book an appointment with a top-rated mechanic who will come to their home or office equipped with all parts and tools to complete all work. All appointments include a free 50-point inspection and service report. Services are backed by YourMechanic’s 12-month / 12,000-mile warranty.

Car owners can also access expert advice through the chatbot from experienced mechanics on more than 25,000 automotive topics, including illustrated do-it-yourself guides.

Customers can access YourMechanic’s chatbot on Facebook at www.facebook.com/yourmech

YourMechanic developed a chatbot for car owners following the popularity of YourMechanic Advice, a vast online library of mechanic-provided tips and resources for car owners on a range of technical and non-technical topics, from tire maintenance to the top U.S. road trips, and much more.

Car Care Month is celebrated in April and October by the Car Care Council.

About YourMechanic
YourMechanic is the industry leader in mobile car repair, offering more than 500 repair, maintenance, and diagnostic services. YourMechanic is available in the top 50 largest U.S. metropolitan areas and more, with new cities added regularly. YourMechanic connects mobile mechanics to customers who are seeking affordable, convenient, and transparent car repair, maintenance, and diagnostic services at their home or office, 7 days a week. Mobile mechanics enjoy flexible hours and higher pay than a shop or dealership.

Founded in 2012, YourMechanic secured $24 million in series B funding in March 2016, bringing the total funds raised to $32 million. YourMechanic won TechCrunch SF Disrupt in 2012 and holds an A+ rating by the Better Business Bureau.

YourMechanic is funded by SoftBank Capital, Andreessen Horowitz, Y Combinator, Ashton Kutcher, and others. Headquartered in Mountain View, Calif., YourMechanic has 90+ employees and contracts with hundreds of mechanics. For more information on YourMechanic, to book a service, or to apply to join the team, visit www.yourmechanic.com.